Buy the Platform, Keep the Layer That Pays
Build-versus-buy stops being a technical argument the moment you ask which problem is actually the business.
Build-versus-buy stops being a technical argument the moment you ask which problem is actually the business.
We bought commerce. We bought product-data management. We kept the integration layer, because that is where our differentiation lives and where the revenue attaches. The platforms are capabilities; the layer is the business.
If you cannot name the layer you would refuse to outsource, you have not found your product yet.